Safe & Responsible
Gambling Guidelines
Enjoy entertainment on 11fb within your own limits — use deposit limits, self-exclusion, and support features to keep gaming fun.
Key Responsible Gambling Tools
Set Deposit Limits
Set a limit in advance on how much you deposit daily, weekly, or monthly. This feature on 11fb helps you play within your budget and reduces the risk of overspending.
Time Limits & Time-Out
Playing for long stretches at a time is not good for your wellbeing. Use the time-out feature to temporarily close your account for a set period and take a break whenever you need one.
Self-Exclusion
If you feel your gaming is getting out of control, choose the self-exclusion option. This feature lets you fully deactivate your account for a specified period.
Age Verification (21+)
11fb strictly prohibits registration by anyone under the age of 21. Complying with the age verification process is every user's responsibility and a core principle of our platform.
Set Loss Limits
Enable a feature that automatically stops play once you have lost beyond a certain amount. This loss limit feature helps protect your financial security.
24/7 Support
Our support team is available around the clock for any issue. Reach us via live chat or email at [email protected] in Bengali or English and we will be happy to help.
What Is Responsible Gambling and Why Does It Matter
Online casino and betting platforms are built primarily for entertainment. 11fb believes gaming is enjoyable only when it stays controlled, mindful, and financially manageable. Responsible gambling means knowing your limits, keeping a clear budget, and taking breaks when needed.
Online gaming is growing in popularity across Bangladesh. 11fb is always committed to ensuring the safety and wellbeing of players in this environment. Our platform ensures SSL encryption and fair play, while keeping responsible gaming tools easily accessible so every user can keep their experience safe.
When Should You Be Careful?
Ask yourself a few questions to understand whether gaming may be turning into an addiction. If you answer "yes" to any of the following, it is a good idea to take a break and seek help:
How to Use Deposit Limits
On 11fb you can set a daily, weekly, or monthly deposit limit. Once a limit is set, you will not be able to deposit beyond that amount during the chosen period. For example, if you decide not to deposit more than ৳3,000 in a month, the system will automatically enforce that limit. Please note that the minimum deposit amount on 11fb is ৳300.
How Does Self-Exclusion Work?
When you activate self-exclusion, your account is fully deactivated for a specified period. During this period you will not be able to log in or place any kind of bet. It is a powerful tool that helps you regain control of the situation. Contact our support team to activate self-exclusion.
Time-Out or Temporary Break
If you need a shorter break than self-exclusion, choose a time-out. You can keep your account closed for anywhere from a few hours to a few weeks. During this break you will not receive any notifications or promotional emails either.
Protection of Minors
11fb strictly does not allow anyone under the age of 21 to play. If a teenager or child in your household uses a device, use parental control software on that device and keep your login details secure. If you notice any suspicious activity, inform our support team immediately.
Financial Planning and Realistic Expectations
There is no guarantee of winning — gaming is a form of entertainment, not a source of income. Only play with money whose loss would have no impact on your daily life. Never use money set aside for savings, rent, food, or your family's essential expenses.
Need Help? We Are Here
If you feel any concern or difficulty around gaming, do not try to handle it alone. 11fb's support team is by your side seven days a week, twenty-four hours a day. Chat with us directly via live chat or email us at [email protected] — help is available in both Bengali and English.
Enjoy Entertainment Responsibly
Have a safe gaming experience on 11fb — visit our slots, cricket betting, or casino section and enjoy yourself within your own limits.